Return Policy
Last updated April 25, 2025
Please read this Return Policy carefully before sending items back to us. By initiating a return you acknowledge that you have read, understood, and agree to the terms below.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
Returns
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: ReturnsBergensesteenweg 79, 1500
Halle, Belgium
Return shipping charges will be paid or reimbursed by us.
Refunds
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least one (1) day from receipt of your item for the return to be processed. Refunds may take 1‑2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us using the details below to arrange a refund or exchange.
Questions
If you have any questions regarding our return policy, please contact us:
Phone: +32 476 35 19 84Email: support@akadion.com